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Associate Consultant, Vividence
Feb 05 04
Source: CHI-Jobs
Company: Vividence Corporation
URL: http://www.vividence.com
Location: San Mateo, CA
Position Title: Associate Consultant
Duration: Full-Time
Reports to: Senior Consultant
Vividence is the leading provider of customer experience market research. Leveraging proprietary technology and comprehensive research panels, Vividence captures a complete picture of users' behaviors, thoughts and attitudes online. Our custom research provides rich insights and actionable recommendations for businesses acquiring, converting, or serving customers through the web. Our vertical-focused, syndicated research provides comparative data on industry trends from leading websites and best practices. Together, our solutions offer the customer-driven enterprise with an unprecedented view into the strategies that win and retain profitable customers online.
Job Description:
Position involves dealing with time sensitive projects on a daily basis. Multi-tasking and attention to detail is a must! Position leads to growth opportunity as a consultant interacting with clients and managing engagements. Working with Vividence Consultants, Associates will shadow and support the consultant team throughout the project lifecycle in the design/scripting of Vividence evaluations, using standard and customized content.
Responsibilities:
* Q/A evaluation scripts for grammar, flow, and content
* Analyze evaluation results using various analytical tools
* Generate top-line evaluation reports for clients, identifying:
* Answers to key research objectives
* Areas where further analysis and interpretation is needed
* Customer-focused and can contribute to a strong client relationship through interactions with client personnel
* Team orientation
* Understanding and interest of market research techniques
* Will be able to compile data from various sources
Qualifications/Requirements:
* Passionate about the Web and the ability to work in a fast paced work environment
* Ideal candidate will be able to demonstrate the following skills and knowledge:
- Quantitative and/or Qualitative analysis
- Strong attention to detail is a must
- Clear verbal and written communications
- Effective time management skills; able to juggle several projects
* Microsoft Office- Word--styles, tables, and templates
- Excel--macros, charts and graphs
- PowerPoint--text and graphics
* Strong oral communication and written skills
* Desire to collaborate with team members daily
* Experience in collecting data, performing analysis on that data, and preparing reports
* Market Research, Statistical Analysis or Design/Usability emphasis a plus
* 1-2 years E-commerce and or CRM industry experience is a plus
Education Requirements:
* A four-year college graduate
Physical & Other Requirements:
* 40+ hours of work
* Must be physically able to sit/stand while working on a computer at least 85% of the work day
* Must be visually able to compile research information from various sources
* Upon hire, individual must be able to provide documentation to work in the U.S.
Contact Information:
To apply, please send your resume to careers at vividence.com.