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User Research Manager, Roxio
Feb 14 04
Source: UPA
User Research Manager
Roxio
Santa Clara, CA, USA
Roxio
The Digital Media Company
455 El Camino Real
Santa Clara, CA 95050
User Research Manager
careers at roxio.com
Contact: Samantha Matson
Phone: 408-367-4021
Company Information
Our top-selling software products enable the consumers to create, personalize and share music, photo, data and video content. We distribute our products globally through software retailers, E-tailers, Internet partners and OEMs. Roxio is poised to take advantage of the explosion in sales of digital cameras, camcorders and CD burners. This brand and technology leadership are the key drivers that fuel Roxio's growth in the exciting digital media market.
Job Description
Candidate will lead the user research activities for Roxio consumer products. Reporting to the Director of Product Design this candidate will be responsible to initiate, coordinate and conduct qualitative and quantitative user research to identify user needs and usability issues and communicate recommendations to the product team. This research includes field studies, user data collection, heuristic evaluations and usability tests. Candidate will have cross product functions and should be able to evaluate the usability of product concepts, workflows, interaction and visual designs. Candidate will be responsible for delivering usability and other user research plans, recruiting users, conducting tests, reporting and prioritizing issues, and proposing recommendations. This position also includes team management responsibilities.
Requirements
4 years minimum of experience in software usability. BS or MS (Ph.D a plus) or equivalent experience in Human Computer Interaction, Human Factors, Software Interface Design, Cognitive Psychology, or related field. Candidate has experience in evaluating the usability of desktop software and web sites for consumer market. Candidate has a good understanding of the user centered design process. Candidate has a strong ability to plan and design user research processes to address user experience needs. Candidate has experience using different usability evaluation techniques and tools. Candidate must be efficient and effective in performing such task as evaluating project usability needs, planning usability tasks, recruiting users, managing usability lab, running tests, analyzing test data, presenting and prioritizing test results and submitting design recommendations. Candidate must have excellent written and verbal communication skills.