Interface Your Fears
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Interface Designer, ProQuest
Mar 15 04
Source: SigIA
CONTACT
Jackie Vachow Recruiter, ProQuest Human Resources Phone - 734-761-4700 extension 3762 jackie.vachow at il.proquest.com ProQuest Information and Learning Ann Arbor, MI http://www.proquest.com
OBJECTIVE:
Design and manage interfaces to help people use Internet-based research database applications easily and effectively. As a member of a product development team, this position entails contextual user research including in-depth customer interviews, knowledge and application of usability analysis and design, rendering interface design prototyping, working closely with internal publishing staff to satisfy their product and business objectives, and working closely with software development staff to convey requirements, understand and work within technical constraints, and optimize the efficiency of design implementations.
ESSENTIAL FUNCTIONS:
Research and analyze
* Interview internal publishing, marketing, and sales staff to develop an understanding of product concepts and business objectives.
* Perform contextual user research and in-depth customer interviews.
* Monitor customer and user feedback as well as market and technology trends to continually identify opportunities for improvement.
* Analyze diverse user, customer, and business needs to define product requirements.
Design and interface
* Create interface design concepts of product applications, features, and enhancements.
* Develop design renderings/wireframes defining the user interface form, function, navigation, interaction, and basic screen design.
* Perform usability analysis and design to ensure ease-of-use for target user populations and accessibility per ADA Section 508 requirements and W3C WAI guidelines.
Prototype and test
* Work with graphic designer to create HTML prototypes, which approximate a functioning product interface for the purposes of evaluation, customer review, and usability testing.
* Design usability tests, draft test scripts, and work with independent test facilitator to arrange for and perform usability testing with target user groups.
Implementation
* Consult with software developers to understand and accommodate technical constraints.
* Draft detailed functional requirements documentation to convey design elements and interactions to the product development team.
* Consult with project team including marketing, technical writing, and customer support staffs throughout development and rollout to ensure designs are understood, implemented, and communicated appropriately.
EXPERIENCE/SKILLS
Required:
* Experience working with end-users, customers, marketing, product management, and developers.
Demonstrated capability to work effectively in a multifunctional team.
* Familiarity and experience with web technologies capabilities and constraints as well as software product development processes.
* Knowledge and experience in usability analysis, design, and test methods with a focus in human-computer interface design.
* Knowledge and experience in designing and conducting market and customer research studies, analyzing results and formulating recommendations.
* Knowledge and familiarity with public and academic libraries, the library market, or library science.
* Proficiency in online searching, reference, and information access tools.
* 2-3 years industry experience in libraries, information architecture, usability design, information technology, or a closely related field.
* Strong communication skills including technical writing and speaking to small groups.
* Must be self-motivated, able to work independently and thrive in a fast-paced, multi-tasking environment while maintaining excellent working relationships with people in a wide variety of functional areas.
* Ability to travel overnight, estimated 10%
EDUCATION
* Required: Bachelor's Degree
* Preferred: Master's Degree in Library Science, Computer/Human Interface, Computer Science, Cognitive Psychology, or related field.
Note - see above for contact information about applying.