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Interaction Designer, Bank of America
Jun 09 04
Source: Sigia-l
Company: Bank of America
Location: San Francisco, CA
salary: Neg
Title: Interaction Designer
Team: eCommerce Customer Experience Team
Overview:
The core responsibility of the Interaction Designer is to partner with lead
Interaction Designers to drive out user interface solutions leveraging user-centered design methodologies. The Interaction Designer drives out detailed project and release design documentation, and coordinates the development of user interface and interaction design standards across project teams.
Key Responsibilities
- - - - - -
- Support lead interaction designers in gathering and maintaining business
requirements working with line of business and segment representatives
- Drive the optimum implementation of functionality through research and usability
testing
- Conduct task analyses to define user needs
- Develop high-level information flows and navigation systems
- Develop and maintain detailed page schematics for project and release level
initiatives
- Work with Technology & Operations to determine technology needs for given
initiatives
- Work with visual designers to ensure look & feel of given initiatives meets
intended user interaction
- Participate in the development of product prototypes for usability testing and
proof of concept purposes
- Participate in usability tests by helping to define methodology, conducting
walks-through, and developing reports
- Coordinate with customer experience disciplines to develop user interface and
interaction design standards
Required Experience and Skills
- - - - - -
- Masters level Human Computer Interaction qualification or equivalent experience
- Demonstrated knowledge of product development and design processes
- Demonstrated ability to understand financial services product offerings and why
people interact with them
- Ability to understand and interpret existing site design and style guides and
create effective solutions within those guidelines
- Demonstrated ability to communicate effectively through various formats (oral,
written, graphic design) with staff and clients, both individually and in groups
- Working knowledge of various web-related technologies including HTML, JavaScript
- Working knowledge of visual design tools including Visio, Photoshop, Illustrator
- Strong organizational skills
- Deadline- and detail-oriented
- Ability to multi-task
- Highly motivated toward continuous improvement and the ability to motivate others
- Ability to thrive under pressure and adapt to conflict situations
- The successful candidate should be eligible to work in the U.S.
. . . . . .
Bank of America
eCommerce Customer Experience
Graham Jenkin
graham.a.jenkin -AT- bankofamerica.com
415.436.5837