Interface Your Fears
« Sr Information Designer, GSI Commerce | Jobs @ OK/Cancel | Usability Specialist, K12 »
Director, Web Experience, Blue Shield of California
Aug 04 04
Source: Direct submission
DIRECTOR, WEB EXPERIENCE
Blue Shield of California supports and celebrates the different lives and life paths of our customers and our employees. It only makes sense that if you want to produce positive change in health care, you start with a healthy balance in your own company.
The Director, Web Experience leads a team of information architects, usability specialists, web editors and designers to create an online experience that results in successful use of available features/functions thereby ensuring return visits. We'll rely on you to increase data driven decision-making relative to web experience by ensuring web experience analysis is explicitly communicated throughout phases and at major decision points; provide strategic vision and leadership for the ongoing evolution of our web properties; provide direction to the design team and business teams; and prioritize and allocate department resources and get funding for key initiatives. You will also be expected to generate and develop ideas for improving key aspects for all portals; communicate regularly with BSC staff to ensure site design is consistent with corporate medical policy, regulatory constraints and consumer/market requirements; act as brand steward; facilitate company content management strategy and direction; and develop/maintain content and visual design style guidelines for all external websites. Requirements include:
* Bachelor's degree
* 10 years experience managing large design teams in product design, interaction design, human factors or related area
* 5+ years working with web technology and web usability
* Management experience including executive-level communication, vendor assessment and negotiation
* Demonstrated knowledge of user-centered design methods and practices
* Experience leading a large design effort and in developing and executing web-based electronic strategies
* Proven experience developing and executing successful marketing programs/initiatives that support and drive business strategy
* Strong leadership, strategic and interpersonal skills
* Ability to work with all levels in the organization
* Knowledge of the health care environment
We know our well-being depends on yours, so challenging career opportunities are combined with a generous benefits plan in a high energy, respectful environment. Apply online at www.mylifepath.com/careers and come do great things with us. Equal Opportunity Employer