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Information Architect, Orbitz
Aug 25 04
COMPANY: Orbitz, LLC
JOB LOCATION: Chicago, IL
TITLE: Information Architect
DEPARTMENT: Product Marketing
Summary
An Information Architect at Orbitz will work closely with multi-disciplinary teams in the planning, designing and documenting user experiences and functionality for web-based travel booking, travel management and marketing products. Information Architects will also work closely with internal teams to ensure that user experience; industry and usability standards and best practices are adhered to and in alignment with Orbitz’s business goals.
Responsibilities
- Create, maintain and continue to evolve the information architectures and interactions for the Orbitz.com Web site and associated products.
- Evaluate the scope of projects, identify issues and risks and recommend approaches.
- Identify and prioritize tasks and then evaluate the level of effort required for the IA portion of initiatives.
- Stay abreast of user interaction relationships and dependencies across multiple initiatives.
- Work closely with Lead Information Architect to manage availability, report on progress and plan for future efforts.
- Develop a broad understanding of Orbitz’s and the competition’s business, technologies and products.
- Work closely with internal teams to ensure that user experience best practices are promoted.
- Work closely with Product Marketing teams to ensure that product requirements are understood, complete and then transformed into user experiences that are sensitive to the user’s needs, business goals and technology involved.
- Effectively present solutions to internal stakeholders.
- Work closely with Consumer Research team to understand consumer needs prior to efforts and evaluating usability of designs that are both in progress and final.
- Work with IA team to establish and continue to evolve documentation standards and work flow.
- Present finalized and in progress designs to designers, editors, front-end developers, QA and engineers to aid these teams in the development of their project plans, to ensure that solutions are feasible, to alert others to potential risks and to gather feedback.
- Create low and high fidelity prototypes for usability evaluations as needed.
- Create and maintain documents such as wireframes, flow charts, site maps, content inventories, functional specifications (schematics)
- Participate in and report on usability studies performed by Consumer Research team when necessary.
Qualifications:
- Must demonstrate a high level of experience in either information architecture, interaction design, user experience design or human factors engineering in the development of large-scale, dynamic Web sites, intranets or web based applications.
- Must demonstrate direct involvement in the creation of artifacts such as wireframes, process flows, flow charts, schematics, functional requirements, user scenarios, personas, use cases or content matrices.
- Will have a thorough understanding of how technologies such as browsers and scripting languages can impact or constrain potential solutions.
- Will have broad experience working closely with multi-disciplinary teams.
- Must have a thorough understanding of Information Architecture, Interaction Design and User Experience concepts combined with strong technical ability, practical skills, creative problem solving skills and a high level of analytical ability is required.
- Must have strong conceptual skills, a critical eye for detail and the ability to translate complex concepts into visual representations.
- Will have experience with and an understanding of Human Factors and usability methodologies, protocols and processes such as analysis, prototyping and participation in studies.
- Will demonstrate experience with project management processes such as estimating efforts, assigning resources, creating schedules, identifying tasks, prioritizing tasks and updating project plans
- Excellent communication, interpersonal, and team work skills.
- Must be organized, self-motivated and able to switch rapidly between different projects.
- Must have a high level or proficiency in Visio, Word, Excel and Windows.
Please send resumes to lpyng@orbitz.com.