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Usability Engineer, NCR Dundee
Sep 18 04
Source: BCS-HCI
USABILITY ENGINEER - NCR DUNDEE
To provide usability expertise to Self Service (including cash machines) product development teams. This will include both the servicing and replenishment and the consumer interface.
Environment:
The position is to provide usability expertise for the creation of solutions for self-service terminals for banks internationally with particular emphasis on the service and replenishment tasks. The successful candidate will be working within the Design, Usability and Accessibility team which is part of Architecture & Technology in support of the Development teams responsible for products and devices. You will work as an integral team member within multidisciplinary project teams.
Responsibilities include:
· Design and develop Usability activities to support project requirements
· Execute the User Centred Design (UCD) process
· Contribute to usability and serviceability specifications
· Plan and assist in the usability validation of new ideas
· Support other Design, Usability and Accessibility Associates
· Develop a high level of understanding of customer requirements, NCR solutions and the Self-Service environment
· Be aware of competitors self-service solutions
· Attend appropriate Financial Industry and Usability conferences and seminars and provide timely and concise feedback to DU&A team members
· Active participation in DU&A brainstorming events
· Develop and deliver presentations and reports to support the effective communication of project activities and results to internal audiences.
Requirements:
Education and Background: Honours degree or equivalent in Psychology, Biological Sciences, Ergonomics (Human Factors), Human Computer Interaction or equivalent experience. Formal education / experience in Usability using information technology. Good University or Industry project portfolio Work Experience: 0 - 2 years relevant industrial experience
Personality: Adaptable and flexible attitude essential. You should be able to work on a range of projects, alone or as a member of a multidisciplinary team. You will need to demonstrate an enthusiasm for the area and a willingness to seek innovative approaches to usability evaluation.
Initiative: You will be proactive, independently seeking out opportunities to promote usability within product development.
Communication: You will be able to communicate effectively at all levels. You will be able to write clear and concise summaries of evaluations for business readers as well as usability professionals.
Problem Solving: You will be able to actively participate in brainstorming activities. You should be able to demonstrate lateral thinking and creativity.
The position will commence in ASAP with salary dependent on experience. The position will be based in Dundee, Scotland.
To apply send a CV to
Susan Scott
Human Resources
NCR
Discovery Centre, 3 Fulton Road, Dundee DD2 4SW
Tel: +44 1382 59 2814
Email: susan.scott@ncr.com