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Usability Lead, AG Mobile
Sep 22 04
Source: CHI-Jobs
AG Mobile is a subsidiary of American Greetings, a 98 year old, $2 Billion Fortune 500 company, with merchandising, distribution and retail operations that span the globe.
We have the 3rd largest creative studio with ~700 animators, illustrators, and composers
We are proud of our operations in 21 countries, subsidiaries in 7 countries, & 21,000 employees
As the creator of original brands e.g. Care Bears and Strawberry Shortcake we are innovators.
We produce licensed products for over 150 leading consumer brands including Disney, Warner Brothers, Nickelodeon, and Sports Illustrated
Our products are in 26 languages distributed in 80 countries worldwide
700 company owned stores with over 115,000 retail partners including Target, Walmart, Kmart, Albertsons, Rite Aid and CVS
Over 6 million linear sq. ft. of aisle space are managed by AG.
American Greetings owns,AmericanGreetings.com, Blue Mountain.com, eGreetings.com, BeatGreets.com with over 127mm unique visitors annually and over 2.1mm paying subscribers
Co-Branded greeting channels created and operated by AG include
AOL®, MSN®, Yahoo®, Earthlink®
AGMobile
Position: Usability Lead
Reporting to VP Product Development
Location: St Paul Minnesota
Job Description:
As the User Experience Lead for AGmobile you will be the primary strategic planner for the vision and implementation of our product usability(how a product works and how a user interacts with it). In this important role, you will be responsible for developing a clear strategy for continual improvement in the customer experience when using our mobile and web-based products. You will work closely with both the Product Marketing and Application Development teams to collaborate on market requirements, functional specifications, and Style Guide documents. You will also help drive the effectiveness of the team’s QA process to ensure that the total user experience from handset to application to content is optimized to the highest degree possible.
Key Responsibilities:
· Manage the design and as appropriate prototyping of web-based and mobile applications, including those for BREW, J2ME, MMS, WAP xHTML, Windows Media, Macromedia, etc…
· Provide significant design input into functional specifications, working closely with Product Marketing and Application Develoment teams to develop and write appropriate user design guidelines, functional specifications, quality assurance test plans, and general user interface standards.
· Create and manage customer usability test plans and usability tests
· Direct the gathering and analysis of customer usage data necessary to analyze, improve, and direct product development improvements based on appropriate software/technology user design standards.
Minimum Requirements:
· BS in Computer Science, Information Technology, of Software Engineering
· At least 5 years experience as a usability manager with progressive experience managing and developing a usability team, and developing product and user interface strategies and recommendations.
· Functional user interface (UI) design and prototyping skills for digital media
· Broad and deep knowledge and experience using user-centered design process, tools and techniques, and design standards in a wide range of complex systems and projects.
· Exceptional written and oral communication skills across all levels of the organization.
· Proficiency in: MS Windows environment, MS Office, MS Project, MS Visio, Adobe Photoshop, Adobe Acrobat.
Ideal Candidate:
· Will also have extensive experience with mobile application development (Brew, J2ME, PocketPC, Symbian)
· Experience with functional (not necessarily graphical) user interface design for on-line/web efforts. This should include ability to review and address all elements of user design.
· Working knowledge of key mobile Infrastructure elements including CDMA, GPRS, WAP, SMS, MMS, PPG and other network elements which impact user interaction with mobile applications.
· Mobile application development experience in developing games, applications, and other media products (ringtones, audio tones, graphics, greetings, and video.
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Dial in to the future and join us and in this exciting opportunity to change the way people in the US and around the world express themselves through digital content.
Send your resumes to jobs@ag,com
Caroline F. Altman
AG Mobile
310 909-5523 office
310 991-6646 mobile