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User Researcher -- Work Practice Designer, InContext Enterprises
Feb 19 05
Source: Direct Submission
Company: InContext Enterprises
Position: User Researcher -- Work Practice Designer
Location: Concord, MA, USA
Full-Time
Do you have a background in user research, human factors, usability, process design, technical writing, or user experience and been looking for a chance to work directly in the field with end users to design products or systems?
Are you tired of giving lip service to user-centered design and want to do it for real? This is your chance. InContext Enterprises - the company that created Contextual Design, the full front-end, customer-centered design process - is looking for design team members who will work on a wide variety of client projects, ranging from applications and hardware devices to websites and internal systems.
At InContext you're not just a user researcher; you're a work practice designer who participates in the full design process - from requirements to interaction design. Work practice designers must be able to capture and understand how people work on a daily basis, and to see the design and business implications of these work practices for technology products or systems. Work practice designers work as members of our cross-functional design team, participating in all phases of the Contextual Design process:
field interviews with end users, data interpretation and work modeling, visioning, storyboarding, system design, and paper and proof-of-concept prototyping. They also serve as the project leader for the team.
Our work practice designers must be able to clearly communicate your ideas and be willing to collaborate with others in producing an innovative and practical design that both improves the life or work of the end users and meets the business needs of our client. You should be familiar with emerging technologies and how these technologies can be exploited to transform work practices. You must be creative, and able to generate out-of-the box solutions.
Requirements
- Bachelor's or master's degree in ethnography, other social sciences, human-computer interaction, industrial design information architecture, or industrial design
- At least two years of industry experience as a hands-on researcher
- Demonstrated experience translating user research into design decisions
- Experience in working on teams
- Eagerness to learn the Contextual Design process and follow it
- Skill in communicating design ideas and presenting to clients
- Ability to work quickly under short deadlines, handle multiple tasks, follow the Contextual Design process once trained, and work in a highly collaborative, multi-disciplinary team environment -Strong interpersonal skills and ability to interact successfully with end users and clients
- Proven track record of leading tasks and/or projects
- Willingness to travel on a regular basis, occasionally on short notice
- Living in the greater Boston area is a must
- Special consideration will be given to candidates with any of the
following: demonstrated writing skills, experience with business process redesign, Six Sigma knowledge
If you are interested in this position please email a text or Microsoft Word version of your resume to us at shelley@incent.com. Please be sure to include the job title you are applying for in the subject line. Please note:
we can only reply to those resumes that meet the requirements. Visit our website at http://www.incent.com.