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Mid and Jr Level Information Architect, JPMorgan Chase
Mar 05 05
Source: SigIA
JPMorgan Chase is looking for mid and jr level Information Architects to work as part of our Functional Design team. Individuals will be Ajilon employees assigned to the Functional Design project at JPMC.
There are opportunities for advancement to Sr. level positions, as well as opportunites for full time employment at the Bank.
Please contact me directly.
1. As part of an IA team, establish, plan, direct, and implement the user interface design for wide ranging Bank projects, while maintaining adherence to corporate and ADA standards.
2. Develop a customer experience project plan for rollup into the overall project schedule using MS Project.
3. Work with the project's business lead to write the sections of the business requirements that cover User Interface Design, Customer Experience, Adviser, and Call Center.
4. Proactively interface with Business, Architecture, Development, and Test Leads to ...
* Identify and completely document end to end customer use cases.
* Develop functional wireframes and GUI prototypes in HTML. (Dreamweaver is a plus)
* Write the functional specification document that includes the use cases, operations process flows, screen navigational flows, screenshots from wireframes with page by-page business rules
5. Work with business leads, content team, and editors to develop a complete content plan. Identify error triggers and specify appropriate responses.
6. Develop and execute User Acceptance Testing (UAT) portion of test plan.
7. Write detailed documentation and regular status reports
8. Work with Operations and Call Center Leads identify changes to Operations and Call Center processes, workflows, canned e-mails, and phone scripts.
9. Participate in usability testing and incorporate results in overall design strategy.
10. Coordinate training, communication, and implementation plans for Lines of Business, Operations, and Call Centers.
11. Verify processes and designs are working in production as part of launch day activities.
The role is not:
A Web application developer
A systems/data architect
IT project manager
Graphic designer
Lisa E. Rosen
Functional Designer
Corporate Internet Group
302.282.5505
Lisa_E_Rosen@bankone.com