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User Experience Internship, SAP

May 28 05

Source: CHI-Jobs

Position Description
Overview: Business Process Renovation at SAP
The Business Process Renovation team (BPR) is a global innovation group at SAP Labs. We focus on creating user delight through designing and implementing solutions that meet and exceed real user needs and wants. BPR reports directly to Henning Kagermann, CEO of SAP, and our projects are typically sponsored by SAP’s Executive Board. SAP is the world's largest inter-enterprise software company and the world's third-largest independent software supplier overall. SAP employs more than 32,000 people in more than 50 countries and is the recognized leader in providing collaborative business solutions for all types of industries and for every major market.

BPR is currently looking for a user experience design intern (flexible start date, duration 3 - 6 months, located in Palo Alto (CA), paid & full-time). We need a candidate who relishes solving tough design challenges, and who is passionate about creating innovative product experiences. Our team offers the place to stretch skills in new directions and an opportunity to leverage design to fundamentally change people's lives around the world.

Design Intern Responsibilities
Main responsibilities include the following:

v Conduct end-user research to explore, uncover, and analyze real user requirements (and capture them in user requirements specifications)

v Promote the synthesis of end-user design research into effective visual communication pieces (communicated through user experience specifications).

v Engage collaboratively and flexibly with team members in prototype scenario development and flow charting of the user experience

v Play an active role in all aspects of the design process including identification of user needs, requirements definition, storyboarding and prototyping, and iterative end user validation

Ideal Candidate Pofile
v Proven track record of out-of-the-box, innovative thinking and design

v Well developed skills in flow charting user experience, data visualization, typography/layout (wire framing), sketching (story boarding, scenarios, rough layouts, mock-ups), and user interaction design (icons, interface elements) are critical

v Proven track record of success with interactive media prototyping tools (e.g. Flash, Director, Lingo, PhotoShop, Indesign) and design and production skills for web-based projects and printed communication pieces are required

v Passion for end-user focused software applications design and development with an appreciation and empathy for the entire software design process

v Strong communication skills and the ability to effectively engage and convey ideas to cross-functional technical and non-technical teams

v Perspectives on current visual design trends, their impact on software design and end user interaction, and their implications for the design and development of enterprise software

v Degree in one of the following required: Visual Design, Graphics Design, Interaction Design, Interface Design, Product Design, Human Factors Engineering, Industrial Design, or related programs.

v 1-3 years professional work experience in visual end user focused design and/or relevant postgraduate education is preferred.

HR Contact: Kim Cronk [kimberly.cronk@sap.com]. Please include “BPR Design Internship” in your subject line.

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