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User Researcher, CKS Consulting Private Limited
May 23 05
Source: CHI-Jobs
CKS Consulting Private Limited is a research, design and development practice that works in the area of Information Technology and Communication products, services and applications for emerging markets.
The specific areas in which CKS conducts research, design and development are:
· Personal Communications (Mobile)
· Business Communications (Personal Computers/Desktops) · Home Entertainment (Interactive Television) · Rich Media Tools for Education
CKS has its offices in Bangalore and Delhi, with staff strength of 18 members. CKS personnel come from technology, design and communications backgrounds, and work in project teams that are structured to have both research and design components. These activities lead to hard and soft prototyping and a high level architecture of interactive systems including text, audio, video, print and physical interfaces.
The design and development of products, services and applications is a multi-phased activity, which includes:
· Establishing user needs through primary and secondary research · Conceptualizing scenarios of use · Conceptualizing products, services and applications · Soft prototyping of applications and features · Writing documentation · Creation and maintenance of online internal and shared resources for client and user feedback
CKS has worked with three leading multinational technology companies on various projects since its inception. All projects conducted by CKS for its clients are strictly under non-disclosure agreements, and therefore the identities of the clients, as well as the scope of work done cannot be divulged here.
1. User Researcher (Entry Level)
The candidate will be required to conduct detailed and informed ethnographic studies of subjects for research projects, with respect to technology and media use, etc. The position will involve working with fellow researchers, designers and clients for the further development of user-centered ICT products. We require a hands on and insightful person who carry out ethnographic observation, interviews, usability studies, diary studies, contextual inquiries, web-tracking, and heuristic evaluations. This position is Bangalore or New Delhi based.
Qualifications
1. Bachelor’s degree in sociology, social anthropology, multimedia communications, design, or film and media studies 2. Excellent analytical skills and an ability to translate raw data into actionable information 3. An ability to work independently with minimal supervision 4. Ability to work within cross-functional teams and various levels of management 5. Excellent written and oral communication skills 6. Facility with digital photography and videography 7. Detail-oriented and the ability to multi-task
2. Qualitative Researcher (2-4 years Experience) The primary responsibility of this position is to plan, coordinate and manage qualitative research projects for the organization. The candidate should have proven expertise in conducting market research and analysis. We expect the candidate to have the necessary skills to design a research study on the basis of a general brief. He/she should be able to carry out secondary and primary research and competitive analysis. Finally, he/she should be able to sift through collated data in order to draw insightful conclusions and make sound design, usability and other recommendations. This position is Bangalore or New Delhi based.
Qualifications
1. B.A. or M.A. in business management, behavioral sciences, or communication studies 2. 3+ years’ market research and consulting experience with a strong theoretical and practical knowledge of qualitative research methods and techniques 3. Ability to think innovatively about research and design 4. Strong moderating, interviewing and presentation skills 5. Demonstrated interpersonal and business communication both written and spoken 6. Knowledge of one or more vernacular languages 7. Ability to turn business problems into researchable questions and elicit ideas from users/subjects for concept designs 8. Expressed interest in emerging technology and emerging economy environments
3. Technology Designer (Entry Level)
The candidate will be required to concept product and service scenarios and create prototypes around research data gathered from the field. He/she will work as part of the Design team at various stages of research projects for clients. The job demands high levels of creative thinking, a strong grounding in user-centered design and development, and the ability to work collaboratively with various teams. This position is Bangalore and Delhi based.
Qualifications
1. Bachelor of Science degree in Industrial/Product/Web Design, User Interface Design, Architecture, New Media, Design Engineering 2. Candidate must be a highly self motivated and creative, albeit practical individual 3. Good understanding of technology principles and applications is a must.
4. Ability to work in a team, along with other teams is necessary 5. Ability to think in abstract terms and translate into practical devices/prototypes
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Priya George
Communications Officer
priya@cks.in