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Design Research Manager, Communication and Consumer Services, Yahoo!

Jul 27 05

Source: direct submission

COMPANY: Yahoo!

URL: http://www.yahoo.com

LOCATION: Sunnyvale, CA

POSITION TITLE: Design Research Manager, Communication and Consumer Services

DURATION: Full Time

JOB DESCRIPTION:
As the No. 1 Internet brand, Yahoo! serves hundreds of millions of people worldwide. That's a whole lot of human beings making Yahoo!
their destination of choice. The Sunnyvale, CA based Communications and Consumer Services User Experience Group designs many of the leading products and services for that population: including Mail, Messenger, Photos, Address Book, Personals, Mobile, set-top, and desktop applications.

Under new creative leadership, we're staffing up to take a quantum leap forward in the ways that people connect with one another on planet earth. If you're a brilliant design research manager who dreams up new interaction metaphors in your sleep, then we need your brains and skills to help make it happen. And we're prepared to compensate you well for your contributions.
* What do YOU think needs to be done to seamlessly bridge devices
like cameras, mobile phones, terrestrial phones, TV, music players
and computers to make end-to-end user experiences feel fluid and
effortless?
* How do YOU think that various communications modalities should come
together to enable dynamic shifting between synchronous and
asynchronous temporal relationships?
* What services and tools do YOU imagine should be offered with
unlimited storage to enable social networks to bloom more fully than
ever before? And how would you employ those technologies to help
people looking for a soul mate?

If you're ready for the challenge, check yourself for the following
personal characteristics:
1) Armed with competitive technical know-how
2) Even keeled and comfortable in a kitchen with multiple cooks
3) Design for big picture strategic integration and don't sweat the
small stuff
4) Totally sweat the small stuff and will do whatever it takes to
ship with fit & finish
5) Can embrace "Life Engine" as your mantra

RESPONSIBILITIES:
You will manage the User Experience & Design research team for Yahoo’s Consumer Services business unit (including Y! Mobile, Y!
Living Room, and Y! Access services). In this position you will lead the design research team to spearhead a user centered design process and develop usable, useful and compelling web experiences. You are expected to foster and support a collaborative, innovative culture working closely with an interdisciplinary team of smart and fun interaction designers, visual designers, and prototypers that matrix into a functional organization of product managers, engineers, and marketing professionals.

http://mobile.yahoo.com
http://access.yahoo.com
http://plus.yahoo.com

* Responsible for the design research across the business unit.
Coordinate with product managers and design managers in determining
best research strategy for given projects.
* Mentor and grow a team of senior design researchers.
* Enable both tactical focus on project execution and strategic
thinking and envisioning among your team members.
* Collaborate with other research organizations within Yahoo! (market
researchers and data mining analysts) in order to create
comprehensive coordinated research.
* Understand the business needs, while researching the needs of the
user, in order to create solutions and opportunities for the business
unit.
* Synthesize research findings from other data sources (including
market research and data mining) into meaningful recommendations and
actionable items.
* See the big picture across individual research insights and
communicate it effectively to executives.

ADDITIONAL QUALIFICATIONS:
* Master's degree or Ph.D. in Human Factors, Human-Computer
Interaction, Cognitive or Experimental Psychology, Cognitive Science,
or related area (or equivalent experience).
* At least 5 years experience in user experience research or related
area, conducting ethnographic research, participatory design,
heuristic evaluations, usability testing, benchmark testing,
competitive evaluations, and questionnaire/survey design within a
product development organization or large website.
* A minimum of 2 years management experience

CONTACT INFORMATION:
The time is now. Send your resume and portfolio link to and be sure to reference the job ID #
RX1000007084 in the subject heading of your email. Then go tell all your friends that they should jump ship and come with you to Yahoo!

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