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Senior Experience Architect, Framfab
Nov 09 05
Source: london usability
I am looking for a permanent Senior Experience Architect to join Framfab. The successful candidate will initially work exclusively on one of our biggest accounts.
The initial engagement will suit ambitious individuals looking to take on a strong leadership opportunity.
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Experience and skills for the first engagement...
Essentials:
1. Client communication skills. There will be quite a bit of client facing activity in this role. On the account will be an Experience lead but the SEA will need to contribute.
2. Willingness to travel. At a minimum there will be many multi-day trips to Switzerland. There is likely to be some travel to other locations globally (for user research/testing etc). There is a possibility of being in Switzerland five days a week for some of the project, especially towards the end.
3. A good balance of passion and pragmatism that is transferable to others on the project.
Desirable experience:
1. Kiosk and/or ATM
2. SAP or other ERP
3. Employee self service
4. HR systems
5. Enterprise applications
6. Work closely with development teams
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Experience and skills for the SEA role at Framfab...
Our SEAs are required to:
* Define, understand and empathise with a set of users and their needs - while retaining a sense of adventure in the strategy, concept and detailed design of a user interface;
* Elicit, understand and be sensitive to the business, brand, operational and technology requirements of a client - while retaining the perspective of the end user and challenging the client's expectations from that perspective if necessary;
* Have a flair for usable interface design, have a good understanding of best practice in a wide variety of situations and be able to apply this flair and understanding to the detailed design and specification of a complex website or interface;
* Be aware of the implications and constraints of a wide range of different technologies - while retaining the ability to challenge and overcome those constraints where necessary to deliver a high-quality user experience;
* Be proactive, productive and able to self-start and manage with limited supervision (if necessary) - while instinctively knowing when to ask for critique or help.
Key responsibilities include:
1. Develop an understanding of users and their needs, and document this information; 2. Work with other groups to design the most appropriate user interface strategy to meet the client's business needs; 3. Produce prototypes to demonstrate functional design aspects to the client and to validate the design with end users; 4. Validate and refine the user experience through interactive prototyping and user testing; 5. Specify user interfaces to enable technical teams to build them; 6. Design feedback, data capture and analysis mechanisms for systems to enable future enhancement of user experience; 7. Produce user support systems for administration interfaces (e.g., user documentation, help, training, etc).
SEAs should have 5+ years experience of guiding experience work on projects, ensuring quality, timeliness and suitability of the work.
SEAs are required to represent work to clients, take part in resolving project issues that involve the experience strand and escalate unresolved issues as well as leading by example to other EAs.
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You must be eligible to work in the EU (work permits for, and travel to, Switzerland and other locations will be organised by Framfab). When not making client visits overseas, this role will be based in the London office.
If you are interested in this role, please send your CV to clare.myerson@framfab.com
No agencies please.